Privacy & Cookie Policy of go-luckyones.com
Scope of This Policy
This Privacy & Cookie Policy applies exclusively to go-luckyones.com, the official informational and support resource of the Lucky Ones online casino. The purpose of this website is to provide general information, guidance, and support references related to the Lucky Ones platform. It is not a casino platform itself.
Activities such as account registration, identity verification (KYC), deposits, withdrawals, balance management, bonus claims, and gameplay are handled entirely within the secure Lucky Ones casino platform, which maintains its own separate privacy policy governing how personal data connected to those activities is collected, processed, and protected. This policy does not apply to, and does not describe, any data processing that occurs within that platform environment.
What Data This Website Processes
Given the informational nature of this website, the volume and sensitivity of personal data processed here is minimal. The following is the complete list of data that this website may handle:
- Basic server logs: When you access any page on this website, our web server automatically records your IP address, the date and time of your request, the specific page requested, the referring page (if applicable), and the HTTP status code returned by the server. These logs are generated as a standard function of web server operation.
- Technical data: Your browser type and version, operating system, device type, screen resolution and settings, and language preference may be recorded as part of standard HTTP communication between your device and the server.
- Cookies: This website sets a limited number of strictly necessary and technical cookies as described in the Cookies section below.
This website does not collect names, email addresses, phone numbers, identity documents, or payment data of any kind. There are no contact forms, no newsletter subscriptions, no user accounts, and no login functionality on this website. This website does not use analytics or traffic-measurement tools of any kind, and it does not use advertising or marketing cookies. No data collected on this website is used for profiling, behavioural tracking, or targeted marketing purposes.
Why This Data Is Used
The data described above is processed exclusively for the following operational purposes:
- Technical operation of the website: Server logs and technical data are necessary to establish and maintain the connection between your device and the web server, to ensure pages are delivered correctly, and to diagnose and resolve errors that may affect the availability or display of the website.
- Security and protection against abuse: IP addresses and server log data are used to identify and respond to unusual access patterns, potential denial-of-service activity, or other forms of technical abuse that could affect the integrity or availability of the website.
- Remembering display settings: Strictly necessary cookies may store your display preferences, such as language or layout settings, so that the website functions consistently across your session.
Cookies
Cookies are small text files that a website places on your device when you visit it. They are read by the website on subsequent requests within the same session or across sessions, depending on their configuration.
This website uses only strictly necessary and technical cookies. These are cookies that are required for the website to function correctly and to deliver the features you access. They do not track your activity across other websites, do not build profiles about you, and are not shared with advertising networks or third parties for marketing purposes. Their function is limited to maintaining the technical stability of your browsing session on this website and preserving basic display preferences.
You may manage, restrict, or delete cookies through the settings of your browser. Most modern browsers allow you to block all cookies, delete cookies after each session, or configure exceptions for specific websites. Please consult the help documentation of your browser for detailed instructions on how to manage cookie preferences. Note that blocking strictly necessary cookies may affect how certain elements of this website are displayed or may prevent some features from functioning as intended.
Links to the Lucky Ones Platform and External Resources
This website contains links to the Lucky Ones casino platform and, where relevant, to external support resources. When you follow a link from this website to the Lucky Ones platform or to any other external website, you leave go-luckyones.com and enter a separate digital environment. The privacy practices of those external websites, including the Lucky Ones platform, are governed entirely by their own privacy policies, which we encourage you to review independently. This policy ceases to apply at the point at which you navigate away from go-luckyones.com.
The Terms of Use applicable to this informational website are available at Terms of Use.
Data Retention
Server logs and technical data collected by this website are retained only for as long as is reasonably necessary to fulfil the operational and security purposes described above. Once the data is no longer required for those purposes, it is deleted or rendered non-identifiable. No personal data collected through this website is archived for extended periods, and no data collected here is transferred to marketing systems or retained for commercial purposes.
Your Rights Under Canadian Privacy Law
The collection and handling of data on this website is conducted in a manner consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal private-sector privacy law applicable in Canada. Residents of some provinces, including Quebec, may have additional rights under applicable provincial privacy legislation, such as Quebec’s Law 25, overseen by the Commission d’accès à l’information du Québec (CAI).
Under PIPEDA and applicable provincial laws, individuals have the right to meaningful consent regarding the collection and use of their personal information, the right to know what personal information an organization holds about them and how it is used, the right to request access to that information, the right to challenge its accuracy and request correction, and the right to withdraw consent subject to legal or contractual limitations.
Because this website does not collect names, email addresses, or any other information that would identify you as a specific individual, it holds no personal data about you that could be accessed, corrected, or subject to a withdrawal of consent in any practically meaningful sense. Any personal data connected to your Lucky Ones account — including registration details, verification documents, financial history, and gameplay records — is held and processed by the Lucky Ones platform, not by this website. Rights relating to that data should be exercised directly through the Lucky Ones platform in accordance with its own privacy policy.
If you believe you have a privacy concern that relates specifically to this website, you may raise it directly with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca, or with the relevant provincial privacy authority in your province or territory.
Minors
This website is intended for adults of legal gambling age, which in Canada varies by province or territory (18 or 19, depending on where you reside). Individuals who are below the legal gambling age in their province or territory should not access or make use of this website or the Lucky Ones platform. This website does not knowingly collect data from minors, and no part of this website is directed at or designed for individuals under the applicable legal age.
Changes to This Policy
We reserve the right to amend this Privacy & Cookie Policy at any time to reflect changes in applicable law, updates to how this website operates, or other relevant developments. When material changes are made, an updated version of this policy will be published on this page. We encourage you to review this policy periodically. Your continued use of this website following the publication of any updated version constitutes your acknowledgement that you have had the opportunity to review the revised policy.